Transportation Payment Procedures

Transportation payments for eligible TAFDC clients are issued automatically on the first cyclical benefit date after their Pathways to Work Plan has been approved and each month the Plan remains active.

Eligible clients include active Pathways to Work eligible clients or clients ineligible due to a sanction in an active TAFDC assistance unit, with an active Plan and an active activity. See Transportation - TAFDC for the list of eligible activities. Clients participating in community service only are not eligible for this payment.

Important: Staff must issue the transportation payment through a Related Benefit when a Plan is not approved until after the client’s first cyclical benefit issuance of that month.

When staff receive information that a client is scheduled to start or is participating in an approved Pathways to Work activity, including work, a Pathways to Work Plan must be completed for the expected duration of the activity. A Plan must not exceed more than 12 months and must be updated if there is a change in activity. Transportation payments will be issued for each month the TAFDC case and Plan remains active.  

The Support Services page in the Pathways to Work workflow will indicate a client’s eligibility for transportation payments.

Important: Staff must ensure that if a client verifies they are no longer working or participating in their activity the client’s Pathways to Work Plan must be ended.

Reinstatements, Closings and Reopenings

Cases that are closed and reinstated (within 30 days) that did not receive the automated transportation payment will automatically be issued the transportation payment that was missed. If more than 30 days have passed since the case was closed and a case is re-opened with a new application staff will have to issue a supplement for any transportation payments missed if the client was eligible. Certain circumstances will require a transportation payment to be issued manually. If a client has not received a transportation payment they are entitled to, staff must issue a payment by going to the Program Administration workflow and opening the Related Benefit page.

Then:

  1. select Transportation from the Type drop-down list
  2. enter $80 in the Amount field
  3. enter the date when the Related Benefit period begins. Select a date from the popup calendar
  4. enter the date when the Related Benefit period ends. Select a date from the popup calendar

Important: For the begin and end dates, you must select the first and last dates of the month for which the payments are being made. Selecting the incorrect dates could result in the client losing a transportation payment for one month.

  1. click Save
  2. click Next to save the entries or changes and go to the next page in the workflow
  3. click Finish to save the entries or changes and to exit the page and the workflow

If a client’s TAFDC case is closed and will not reopen, and they did not receive a transportation payment for a month they were eligible for, email the Benefit Issuance Unit at “DTA-DL-Benefit Issuance” to have the payment(s) issued. This includes clients who have reached the end of their 24-month time-limited benefits but continue to participate in an already approved Pathways to Work Plan.

Related Topics

Transportation - TAFDC

Pathways to Work Plan

Last Update:   August 9, 2023