Appointments to Schedule Views

The Appointments to Schedule group of views consists of the following seven views:

AUs Reassigned

This view lists all cases newly assigned to you.  Cases transferred from another TAO are assigned to the new TAO’s transfer specialist and are displayed on the transfer specialist’s AU Reassigned view, who then reassigns them.

The reassigned case is displayed on your AU Reassigned view until you enter the Electronic Case Folder (ECF) and click Next or Finish on any page.

Client Requested Appointment Change. This view lists all clients that have requested a change to a scheduled appointment.


TAFDC Extension APs Requiring an Interview

This view lists all active Extension clients requiring an interview for a vocational evaluation by MassAbility, formerly known as the Massachusetts Rehabilitation Commission (MRC) or another provider.

Note: Vocational evaluations by MassAbility are currently not being offered

The client will no longer appear on this view if they have Vocational Evaluation information entered, a Vocational Evaluation appointment scheduled or if the client is no longer in an Extension.


Temporary EBT Card Issued

This view tracks when a Temporary EBT card was issued due to the ebtEDGE system being down.


Related Topics

Views Policy and Procedures


Last Update: April 24, 2025