Interview Wrapup Request Type Priority Benefit Authorization Level

No entry is allowed in the Type field on the Request tab of the Interview Wrapup page. The field value is set automatically based upon the Interview Wrapup Request Type Priority List (see below).  If a request has multiple changes, only the highest priority request type is displayed.

Benefit Authorization Level indicates the minimum authorization level required for initiating and approving specific case actions to comply with a mandate of segregation of duties for significant case activities. Also see Benefit Authorization and Segregation of Duties.

Note: Any case action requiring authorization by a Benefit Authorization Level 3 or above must be initiated by one individual and approved by another individual. In addition, if you are a case carrying Supervisors or Case Managers who has been assigned the role of Benefit Authorization Level 3 you must have another Supervisor or Manager authorize any action(s) that requires a Benefit Authorization Level 3 or above authorization.

Priority Interview Wrapup Request Type Benefit Authorization Level
1 Application/Reapplication Approval TAO Supervisor
2 Expedited SNAP TAO Supervisor
3 Supplemental Payment TAO Director
4 Related Benefit TAO Supervisor
5 Time Limit Change (TAFDC only) TAO Director
6 Extension Request (TAFDC only) TAO Director
7 Application/Reapplication Denial TAO Supervisor
8 Vendor Payments (TAFDC and EAEDC) TAO Supervisor
9 Temporary Out-of-State TAO Director
10 Reinstatement Approval TAO Supervisor
11 Transportation Payment (TAFDC only) TAO Supervisor
12 Sanction  client/case Closing TAO Supervisor
13 Benefit Change - Increase TAO Supervisor
14 Case Assignment TAO Supervisor
15 Case Transfer TAO Supervisor
16 Changing Reevaluation Dates TAO Supervisor
17 School Absence Crisis (TAFDC only) TAO Director
18 Reinstatement Denial Case Manager/Supervisor
19 Reevaluation Case Manager /Supervisor
20 Work Requirement Change Case Manager/Supervisor
21 Case Closing Case Manager/Supervisor
22 Benefit Change - Decrease Case Manager/Supervisor
23 Address Change Case Manager/Supervisor
24 Case Maintenance Change Case Manager/Supervisor

Last Update: May 2, 2019