PSI: SNAP Path to Work (SNAP)

Population Best Served by this Assisting Person Role

This may be a good resource for SNAP clients who are enrolled in a SNAP Path to Work employment and training program. The Permission to Share Information form gives contracted SNAP Path to Work providers electronic access to the Partner Activity Tracking Hub (PATH). Providers can access client information and manage their participation in approved activities. This role authorizes an entire organization, not an individual.

Permission to Share Information (PSI)

Case managers do not have the capability to enter PSI records in the Assisting Person page. This record is automatically batched into BEACON via the Partner Activity Tracking Hub (PATH) once the client completes the PSI registration process with the contracted SNAP Path to Work provider.

Once the PSI record is completed by the client with their contracted SNAP provider, the information will automatically be batched into BEACON via the Provider Portal to the Assisting Person page.  The role field will display PSI – SNAP Path to Work and show the Agency Name and Actual End date of the PSI. This arrangement is also confirmed by a Permission to Share Information Notification in the Client Communication tab.  This is sufficient for the organization to speak with the Department on the client’s behalf.  

A PSI form will not be uploaded to the client’s Electronic Case Folder (ECF), as SNAP Path to Work providers are required to maintain the paper copy.  However, there are times when staff may encounter a PSI form in the client’s ECF.  This happens when Providers choose to submit the form through the Document Processing Center.  This is not required, but some Providers voluntarily do so.  

If a case manager receives a completed PSI form to process, but there is no corresponding PSI record in the Assisting Person page, then the case manager must print out a PSI cover sheet and scan the form to the Document Processing Center. The form will go to a central mailbox and processed by staff in the SNAP Outreach Department or SNAP Path to Work Department.  This is necessary for the PSI to populate in the Assisting Person page.

Important: When a newly entered PSI item is completed, it may not show in the Assisting Person page automatically.  

If staff are contacted by a SNAP Path to Work partner and there is nothing on the Assisting Person page, it is important that staff select PSI - Outreach and PSI - SNAP Path to Work to see if there is any pre-filled information in the Agency field, which upon selecting, would cause the information to populate in the Assisting Person page, if it was, in fact, delayed.   

If there is information in the Agency field, staff must select Save, so that the PSI shows up permanently. view/hideview/hide


Question Answer
What can an organization in this role do?
  • Report information about a client’s participation in an approved SNAP Path to Work activity
  • DTA may release case information to this organization for the purpose of verifying SNAP Path to Work eligibility
When can these tasks be performed?
  • Application
  • Case Maintenance
  • Interim Report
  • Recertification
  • Reinstatement
How long will this role last?
  • Valid for up to two years
  • Client may revoke this role earlier than two years either verbally or in writing
How many organizations can be identified for this role?
  • Unlimited
What information from the organization is needed?
  • None. This assisting person record is automatically populated with information pulled from the Provider Portal on DTA Connect
Should an EBT card be issued for this role?
  • No
Does the organization need to provide proof of identity?
  • No, proof of identity is only required if the organization transacts SNAP benefits.
What are some examples of acceptable documentation?
  • PSI form is retained by the SNAP provider.
  • This arrangement is confirmed by a Permission to Share Information Notification in Client Communication tab and a PSI record in the Assisting Persons page.
Can the organization designate themselves for this role?
  • No. The client should be the one to authorize the organization for this role.
If an overpayment occurs because the organization gives DTA the wrong information, who is responsible for the overpayment?
  • Not applicable. Organizations identified under this role are not authorized to be interviewed.  Organizations may report on a client’s attendance in a SNAP Path to Work activity, but they cannot make changes to a client’s case.

Last Update:  August 1, 2024