Emergency Contact (Economic Assistance)

Population Best Served by this Assisting Person Role

This may be a good resource for elderly and/or disabled individuals or households with limited English proficiency. This role may only be used by TAFDC/EAEDC applicants or clients. This assisting person role is typically fulfilled by an individual; however organizations may be listed under this role as well.

Question Answer
What can an individual/organization in this role do?
  • DTA may contact this person if attempts to reach client are unsuccessful.
When can these tasks be performed?
  • Application
  • Case Maintenance
  • Reevaluation
  • Reinstatement
How long will this role last?
  • Valid until revoked by client in writing
How many people can be identified for this role?
  • Unlimited
What information from the assisting person is needed?
  • First Name
  • Last Name 
  • Gender
  • Relationship   
  • Address
Should an EBT card be issued for this role?
  • No
Does this assisting person need to provide proof of identity?
  • No, proof of identity is only required if the assisting person transacts TAFDC/EAEDC benefits.
What are some examples of acceptable documentation?
  • Requested on TAFDC or EAEDC application
Can the assisting person designate themselves for this role?
  • No. The client should be the one to authorize an individual/organization for this role.
If an overpayment occurs because this assisting person gives DTA the wrong information, who is responsible for the overpayment?
  • Not applicable. Individuals identified under this role are not authorized to be interviewed. They cannot report or make changes to a client’s case.

Last Update: December 17, 2018